Privacy Policy

Leo Gallery respects your privacy and uses personal information only as reasonably necessary to operate our business, process transactions, provide support, prevent fraud, evaluate consignment requests, meet compliance obligations, and improve the website.

Information We Collect

Depending on how you use the site, we may collect contact information, billing and shipping details, order history, messages, item descriptions and photographs, ownership or provenance information, government-issued identification when required, payment records, device data, and website usage information.

How Information Is Used

  • To process payments, orders, deliveries, returns, and customer-service requests.
  • To evaluate requests to buy, sell, trade, or consign watches, jewellery, or gold.
  • To verify identity, ownership, authenticity, transactions, and compliance requirements.
  • To protect customers, prevent fraud, and respond to lawful requests.
  • To operate, secure, and improve our website and services.
  • To send marketing communications when you have chosen to receive them.

Service Providers

Information may be shared with service providers that support payment processing, website hosting, fraud prevention, identity or authenticity verification, analytics, shipping, insurance, and professional compliance. We do not sell personal information.

Cookies & Security

The website may use cookies and similar technologies for essential functions, analytics, and preferences. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Retention & Your Choices

You may request access to or correction of your information, or ask to stop receiving marketing messages, by emailing leowatchgallery@gmail.com. Certain identity, consignment, ownership, transaction, tax, fraud-prevention, or compliance records may need to be retained as required or permitted by law.